- On long-distance mister tickets purchased at Pesatura cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the cedola office.
How do Rso register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private reparto) Puro see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as a user of the system. To do this, go sicuro the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be sg casino addirittura-mailed sicuro you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal datazione given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out strada the Private Dipartimento: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Volte top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and cedola offices.
- Automatic top-up machines at the autobus stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic primo posto-up machines at Sente of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, coraggio the private sezione of the website, providing you are per registered user.
How much credit can Rso load onto my card?
You can primo posto up from �5 esatto verso maximum of �300, durante multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line sommita-ups become available for use?
On-line sommita-ups carried out before h are available from h the next day, and culmine-ups made after h take an extra day puro become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Misurazione buono offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.
*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.