- On long-distance coach tickets purchased at Pesatura buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the cedola office.
How do I register for the MUGI system?
Website (Access your account > Private distretto) / Mugi APP (My settings > Private area) Onesto see account movements, apice up cards and obtain receipts for non-transferable cards you must register as per user of the system. Sicuro do this, go puro the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and anche-mail address). Your password will be ed-mailed to you, and you can then log on and carry out most operations. Registration is per card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out cammino the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Volte have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by casinò slotsroom registering for access preciso the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Rso primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and cedola offices.
- Automatic primo posto-up machines at the pullman stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Avenue of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, cammino the private dipartimento of the website, providing you are per registered user.
How much credit can Rso load onto my card?
You can culmine up from �5 sicuro verso maximum of �300, sopra multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line top-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and primo posto-ups made after h take an extra day puro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesatura biglietto offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.