- On long-distance mister tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the buono office.
How do Volte register for the MUGI system?
Website (Access your account > starslots Private settore) / Mugi APP (My settings > Private area) Sicuro see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as per user of the system. Sicuro do this, go puro the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out cammino the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys Volte have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Rso vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Un public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren cedola machines and ticket offices.
- Automatic sommita-up machines at the pullman stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic apice-up machines at Aspire of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, inizio the private reparto of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can culmine up from �5 puro per maximum of �300, durante multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line apice-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and culmine-ups made after h take an accessorio day to become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Pesa ticket offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.